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Understand common terms, explore the available help topics and prepare the right questions before making a financial decision.
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Compare investment plans
View the existing plan tiers side by side, including deposit conditions and durations.
Compare tiersRead the terms checklist
Review the questions to ask before signing up or funding an account.
Review questionsSecurity centre
Learn how to spot impersonation, suspicious messages and misleading claims.
Read the guideSafer account access
Practical steps for protecting passwords, one-time codes and sign-in links.
Protect your accountFrequently asked questions
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Contact supportFinancial terms glossary
Learn about liquidity, capital, volatility, returns and common fees.
Open glossaryInvestor guide
Understand key factors to compare and what needs independent verification.
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Financial terms, explained.
A short reference for understanding commonly used language. These explanations are educational, not personal financial advice.
Continue to the investor guideCapital
The money committed to an investment. Capital can be partly or completely lost.
Return
The gain or loss on an investment over a period. A quoted or historical return is not a promise of a future result.
Liquidity
How easily an asset can be converted to cash without significantly affecting its price.
Maturity
The date or time at which a financial product reaches the end of its stated term.
Lock-up period
A period in which an investment cannot normally be withdrawn, or can be withdrawn only under specific conditions.
Volatility
The extent to which the value of an asset changes over time.
Drawdown
The decline from a previous peak value to a subsequent low point.
Fees and charges
Costs such as transaction, withdrawal, management or administrative fees that can reduce the amount you receive.
Counterparty risk
The risk that another party to an agreement fails to fulfil its obligations.
KYC verification
Know Your Customer identity checks that a financial provider may need to complete.