Use a unique password
Avoid reusing account passwords. Turn on multi-factor authentication if your account provider offers it.
Account safety and due diligence
Protect your information. Verify before you act.
Know which details to check, how to recognise suspicious requests and where to report concerns.
Online safety
Five useful precautions
Practical steps that apply to any financial website or account.
Check sign-in links
Confirm the destination domain through a trusted source before entering credentials or sending money.
Question unexpected contact
Do not share one-time codes or send funds based solely on an unsolicited chat, call or social-media message.
Request written terms
Confirm the provider’s legal identity, authorisation, fees, withdrawal rules and actual financial risks.
Pause when pressured
Unusually high, consistent or guaranteed return claims and urgent payment requests should be treated with caution.
Due diligence
What to confirm before sending funds
A website design is not proof of legitimacy. Independently verify important statements through official records and the written terms of the product.
Read investor guideLegal entity and regulatorAsk for the registered legal business name, company number, jurisdiction and applicable regulatory authorisation.
Written agreements and costsRequest complete contract terms, risks, deposits, fees, payment destinations and withdrawal arrangements.
Performance claimsAsk for independently verifiable supporting evidence. Past performance cannot guarantee future returns.
Custody and safeguardsVerify where assets are held and which safeguards apply, instead of relying on badges or unsourced security claims.
See something suspicious?
Contact the support team with a description and non-sensitive details. Never send passwords, one-time codes or complete card information.
Important
This information is general guidance. It does not independently establish Bizmax’s regulatory status, insurance, asset custody arrangements or authorisation to provide investment services.