Help centre
How can we help?
Search common questions about accounts, plans, transactions and support.
What services does Bizmax provide?
Bizmax offers comprehensive investment solutions including secure account management, diversified investment plans, real-time portfolio analytics, expert market guidance, and automated profit calculations. Whether you're a beginner or experienced investor, we provide the tools and support you need to grow your wealth.
I forgot the password for my account. How do I reset it?
No worries! Click the "Forgot Password" link on the sign-in page. Enter your registered email address and we'll send you a password reset code. Use this code to create a new password. For security reasons, this link expires in 24 hours. If you don't receive the email, check your spam folder or contact our support team.
How long does it take for funds to be released after withdrawal?
Withdrawals are typically processed within 24-48 hours during business days. Weekends and holidays may extend processing times. Your funds are transferred directly to your registered bank account. You can track your withdrawal status in real-time through your dashboard. In rare cases of network delays or banking delays, it may take up to 5 business days.
How do I get started with Bizmax?
Getting started is simple: 1. Click "Register" and create your account with your email and password. 2. Verify your email address. 3. Complete your KYC (Know Your Customer) verification. 4. Fund your account using your preferred payment method. 5. Choose an investment plan that matches your goals. 6. Track your investments in real-time and withdraw profits anytime.
How do I verify and track my transactions?
All your transactions are displayed in your Bizmax dashboard with real-time status updates. You can view transaction history, amounts, dates, and current status (Pending, Completed, Failed). Each transaction is assigned a unique transaction ID for reference. For detailed transaction information or if you have concerns about a specific transaction, contact our support team with the transaction ID.
Is my investment and personal data secure?
Your security is our top priority. We use bank-level SSL encryption, two-factor authentication (2FA), and advanced security protocols to protect your account and personal information. Your funds are held in secure escrow accounts with regulated financial institutions. We comply with international data protection standards and never share your information with third parties without your consent.
What should I review before selecting a plan?
Compare the listed amount, duration, withdrawal conditions and fees. Read the investor guide and request written clarification for anything unclear.
Where can I compare the available plans?
Visit the plan comparison for a side-by-side view of the plans currently listed on the website.
How can I contact the team with a specific question?
Use the contact form and include the relevant plan name or a non-sensitive reference number. Never send passwords, one-time codes or full payment-card details.